Author: Gabrielle Feivor

Ad for Southwest Transit - MSP Airport Curb to Curb Servce

As a salesperson in the tech industry here in Eden Prairie, I work to manage the expectations of my customers in order to reduce the chance of dissatisfaction (a.k.a. unhappiness). We have to learn to manage our own expectations as well. We have a choice. Always. Will this be a good day or a bad day? It’s always been up to us. In that regard, 2020 has been something, hasn’t it? It has represented to some a time of reckoning, to others a period of atonement, to others still a very bad nightmare from which there is no waking. Ok, to most people a very bad…

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